Frequently Asked Questions

Please read our FAQ before sending us a message.

How to place order?
  • • Kindly visitthe product pages in details and send us an screenshot on WhatsAppspecifying the product/style codes or catalogue, specify the quantity foreach product(s) you want to purchase, your name, full address, contactnumbers and business brief.
  • • We willprepare a proforma invoice based on your information. You will find theproduct/style price and estimated shipping charges quickly.
  • • As soon asa customer transferred the amount according to the proforma invoice/Estimate, we start preparing the consignment within 1-2 days after thepayment has been realized.
  • • The day webooked the consignment we will send you the tracking number of your shipment.
  • • You willfind all the final billings with the product codes in the final invoice.The product code number will be attached to the product in the consignmentso that you could find out the product/styles systematically.
  • • Theconsignment will reach at your place within 5-7 days depending on thecourier agent and the destination.
How much time i get Delivery?

Each TCDorder takes around 5 to 9 days to get delivered from the day of order placement. Multiple orders have different delivery times which are listed specifically in the shopping bag page and they take the longest delivery time.

Where do I send my return item?

Make sure that the below given address is clearly printed or written on your returns parcel with the TCD order number in case both the cases of self – shipping or pick up option. Make sure to include the original invoice as proof for the purchase made along with the return item:

Drashti Software Solution
C 803 Shakambha Tower Gurukul Road
Memnagar Opp: Sterling Hospital,
Ahmedabad : 380052

How can I get the wholesale price lists?
  • • In order toget the wholesale price lists of our products, please visit our website thecraftsdecor.com and visit the bulk buy section on the website – do signup, after that once you login with your signup credentials then you will receive confirmation email on the registered email address.
Can I request delivery to an international shipping address?
  • Currently, The Crafts Décor only delivers within India, USA, AUS, Nigeria UK, Canada.Be informed with these things before ordering please. If any other query please feel free to email us at thecraftsdecor2019@gmail.com

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